Location Management

Do you have a brick-and-mortar location? Or even multiple locations? Whether it’s a store, restaurant, administrative office, or anything in between, you need to be found. More importantly, you need to make a good first impression. What potential customers see before they walk through your door can make all the difference before you even have a chance to have a conversation. Whether your business has one location or 50, I can help manage your digital location presence to improve visibility and keep customers coming through the door.

Optimize Listings

Do your customers get all of the information needed on your search engine business listings? That’s the first step in making a good first impression.

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Improve Visibility

Do potential customers know your business is an option when searching through their map apps for products and services?

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Manage Reviews

What are your customers saying about your business? Positive reviews are a major determining factor for new customers.

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I can help your company map out content and other digital materials, brainstorm potential additions, and create a site plan to help visualize any opportunities for growth.

Optimize Business Listings

Your business listing should have everything a customer would need to know before visiting your store. First and foremost, your address, hours of operation, and the kind of products or services you offer. However, you can go much further in optimizing the user experience of your business listings. For example Google allows you (or your customers) to post pictures and videos of your business so people know what to expect, or what to look for when visiting your location. In addition, they let you post updates about your business so you can share your latest promotions and events to help drive traffic. Optimize your listings by keeping your customers informed and letting them know you’ve always got new and exciting things going on.

Help Customers Find Your Business

You might make the commute to your office every day, but have you ever searched for your location in Google, Bing, or Apple Maps? Do your customers or clients know what your entrance looks like? Where to park if they need to drive? Does your location appear if they search for your offering while on the map? Ensure they don’t start off on the wrong foot, or even worse, go to a competitor! I can help optimize your business listings to ensure potential customers find your business.

Help Customers Find Your Business

Manage Location Reviews

Does your business have many Google reviews? It should! One of the biggest differentiators in whether or not a customer chooses your business (or even finds it!) is the positive feedback other customers share. If the search engines kept sending their users to places they were unhappy with, why would those users value the results? I can implement a multi-tiered feedback setup to help your business generate organic positive reviews while giving your team an opportunity to address any potential negative feedback as soon as possible.